SEQ Solar Privacy Policy
Last updated: 5th April 2024
SEQ Solar, accessible at seqsolar.com.au, is dedicated to respecting the privacy of our visitors and clients. As a leading provider of solar power and battery storage solutions to homes and businesses across South East Queensland, we understand the importance of protecting the personal information you provide to us.
This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your data is handled securely in accordance with Australian Privacy laws and regulations.
1. Information Collection
We collect information from you when you visit our site, fill out a form, or contact us directly. This information may include but is not limited to your name, email address, phone number, and any other details you choose to provide to improve your experience with our services.
2. Use of Information
The information we collect from you may be used to:
- Personalise your experience and respond to your individual needs
- Improve our website based on the feedback you provide
- Improve customer service and support needs
- Contact you via email or phone, if you have opted-in to receive such communications
3. Data Retention
We do not store the information shared with us for longer than 28 days unless we have been instructed to do so by you. After this period, all personal data is securely deleted from our systems, unless it’s retained to comply with our legal obligations, resolve disputes, or enforce our agreements.
4. Data Protection
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Disclosure to Third Parties
SEQ Solar does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We strictly adhere to Australian Privacy laws and ensure that your data is not shared with any third party, except as required by law.
6. Compliance with Australian Privacy Laws
We are committed to ensuring that our practices comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and any other relevant privacy legislation.
7. Your Consent
By using our site, you consent to our website privacy policy.
8. Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page and/or update the Privacy Policy modification date above.
9. Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
- Website: seqsolar.com.au
- Email: info@seqsolar.com.au
- Phone: (07) 5619 6120